Shipping Information
Shipping Policy
UK Shipping:
We are pleased to offer fast and reliable shipping services within the United Kingdom. Our standard shipping option typically delivers within 3-4 business days from the date of dispatch. Please note that delivery times may vary depending on your location within the UK.
International Shipping:
For our valued international customers, we offer efficient shipping services to destinations outside the United Kingdom. Our international shipping option typically delivers within 6-10 business days from the date of dispatch. However, delivery times may vary depending on the destination country and any customs processing delays.
Processing Time:
Orders are processed and dispatched within 1-2 business days of payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods:
We utilize reputable shipping carriers to ensure the timely and secure delivery of your orders. Tracking information will be provided once your order has been dispatched, allowing you to monitor the status of your shipment.
Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of your order, as well as your selected shipping method and destination. You will be able to view the shipping costs at checkout before completing your purchase.
Customs and Duties (International Orders):
Please be aware that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs. We recommend contacting your local customs office for more information regarding any applicable fees.
Delivery Address:
Please ensure that the shipping address provided at checkout is accurate and complete to avoid any delivery delays or issues. We are not responsible for orders lost or delayed due to incorrect or incomplete shipping addresses provided by the customer.
Order Tracking:
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment online.
Contact Us:
If you have any questions or concerns regarding our shipping policy or the status of your order, please don't hesitate to contact us at support@projectcrystal.co.uk. Our customer service team is here to assist you.
Thank you for choosing ProjectCrystal!
UK Shipping:
We are pleased to offer fast and reliable shipping services within the United Kingdom. Our standard shipping option typically delivers within 3-4 business days from the date of dispatch. Please note that delivery times may vary depending on your location within the UK.
International Shipping:
For our valued international customers, we offer efficient shipping services to destinations outside the United Kingdom. Our international shipping option typically delivers within 6-10 business days from the date of dispatch. However, delivery times may vary depending on the destination country and any customs processing delays.
Processing Time:
Orders are processed and dispatched within 1-2 business days of payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods:
We utilize reputable shipping carriers to ensure the timely and secure delivery of your orders. Tracking information will be provided once your order has been dispatched, allowing you to monitor the status of your shipment.
Shipping Costs:
Shipping costs are calculated based on the weight and dimensions of your order, as well as your selected shipping method and destination. You will be able to view the shipping costs at checkout before completing your purchase.
Customs and Duties (International Orders):
Please be aware that international orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping costs. We recommend contacting your local customs office for more information regarding any applicable fees.
Delivery Address:
Please ensure that the shipping address provided at checkout is accurate and complete to avoid any delivery delays or issues. We are not responsible for orders lost or delayed due to incorrect or incomplete shipping addresses provided by the customer.
Order Tracking:
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment online.
Contact Us:
If you have any questions or concerns regarding our shipping policy or the status of your order, please don't hesitate to contact us at support@projectcrystal.co.uk. Our customer service team is here to assist you.
Thank you for choosing ProjectCrystal!